This tells us whether the fault is physical or logical and which method of recovery is best. It does not include opening the drive in a clean room or any attempt at recovery.
Logical data recovery
Deleted files on a standard hard drive (up to two hours of work)
£99 + VAT
24 to 48 hours of recovery work
£150 + VAT (1TB) to £250 + VAT (4TB)
External drives are available for data transfers. Prices vary with the market rate at the time of purchase.
Physical data recovery
Clean room diagnostic
£79 + VAT
Physical data recovery on a single drive
£450 + VAT for labour, plus the cost of a donor drive if required
Donor drive
Customer to buy and provide
Covers 2.5-inch and 3.5-inch drives from brands such as LaCie, Western Digital, Toshiba, Hitachi and Verbatim. We send you a link to buy the donor drive from donordrives.com. If we buy it for you, a 30% mark-up applies, plus import charges and VAT.
SSD recovery
Firmware repair or electronic board repair
£450 + VAT to £650 + VAT, depending on complexity
RAID recovery (2 to 10 drives)
RAID 0
£650 + VAT
RAID 5, 6 and 10
£850 + VAT to £1,500 + VAT, depending on the number of drives to repair and rebuild
NAS recovery
2TB (1TB + 1TB) with one drive to repair
£450 + VAT
QNAP or Synology RAID 5 NAS
£650 + VAT
Get a quote
Tell us the model and what is wrong, and we reply with a quote. Bring the laptop to our London workshop at 80 Willow Walk, Unit 1, London SE1 5SY, or have it collected by insured courier from anywhere in the UK. Nothing is done until you have agreed the price.
