Asus VivoBook 2022 Repair and Data Recovery
Asus released 27 VivoBook models in 2022: X1402, X1403, X1502, M1503 and 23 more. We repair them at component level and recover data from them, in London or by insured courier from anywhere in the UK.
VivoBook models released in 2022
The model number is on the label underneath the laptop, after the word MODEL. The letters that follow it, such as X1504ZA, identify the exact version.
| Model | Number | Screen | Processor |
|---|---|---|---|
| VivoBook 14 | X1402 | 14-inch | Intel 12th gen Core |
| VivoBook 14X | X1403 | 14-inch OLED or IPS | Intel 12th gen Core |
| VivoBook 15 | X1502 | 15.6-inch IPS | Intel 12th gen Core U/P (13th gen on X1502VA) |
| VivoBook 15X OLED | M1503 | 15.6-inch OLED | AMD Ryzen 5000H (Ryzen 5 5600H; some Ryzen 7 4800H) |
| VivoBook 15X OLED | X1503 | 15.6-inch OLED | Intel 12th gen Core |
| VivoBook 16X | M1603 | 16-inch | AMD Ryzen 5000H |
| VivoBook 16X | X1603 | 16-inch | Intel 12th gen Core H |
| VivoBook 17 | M1702 | 17.3-inch | AMD Ryzen 5000 |
| VivoBook 17 | X1702 | 17.3-inch | Intel 12th gen Core |
| VivoBook 17X | K1703 | 17.3-inch | Intel 12th gen Core H (i7-12700H) |
| VivoBook 17X | M1703 | 17.3-inch | AMD Ryzen 5000H (Ryzen 5 5600H) |
| VivoBook Pro 14 OLED | K6400 | 14-inch OLED | Intel 12th gen Core H |
| VivoBook Pro 15 OLED | K6500 | 15.6-inch OLED | Intel 12th gen Core H |
| VivoBook Pro 15 OLED | K6502 | 15.6-inch OLED | Intel 12th gen Core H (13th gen in 2023 refresh) |
| VivoBook Pro 15 OLED | M6500 | 15.6-inch OLED or IPS | AMD Ryzen 5000H (Ryzen 7 6800H on some) |
| VivoBook Pro 15X OLED | K6501 | 15.6-inch OLED | Intel 12th gen Core H |
| VivoBook Pro 16 | K6602 | 16-inch OLED | Intel 12th gen Core H (2022), 13th gen Core H (2023) |
| VivoBook Pro 16X OLED | M7601 | 16-inch OLED | AMD Ryzen 6000H |
| VivoBook Pro 16X OLED | N7601 | 16-inch OLED | Intel 12th gen Core H |
| VivoBook S 14 Flip | TN3402 | 14-inch OLED or IPS | AMD Ryzen 5000H (Ryzen 7000U in later variants) |
| VivoBook S 14 Flip | TP3402 | 14-inch OLED or IPS | Intel 12th gen Core (13th gen in later variants) |
| VivoBook S 14 OLED | K3402 | 14-inch OLED | Intel 12th gen Core H |
| VivoBook S 14 OLED | M3402 | 14-inch OLED | AMD Ryzen 5000H / 6000H |
| VivoBook S 14X OLED | S5402 | 14.5-inch OLED | Intel 12th gen Core H |
| VivoBook S 15 OLED | K3502 | 15.6-inch OLED | Intel 12th gen Core H |
| VivoBook S 15 OLED | M3502 | 15.6-inch OLED | AMD Ryzen 5000H / 6000H |
| VivoBook S 16X OLED | S5602 | 16-inch OLED | Intel 12th gen Core H |
What is inside a 2022 VivoBook
- CPU platforms: Intel 12th gen (U/P-series in the VivoBook 14/15, H-series in the X, S and Pro models) and AMD Ryzen 5000H / 6000H (up to Ryzen 9 6900HX in the Pro line; Ryzen 5 5600H in the 15X M1503 and 17X M1703).
- This is the year the four-digit model numbers took over (X1502, X1603, K3402, K6500, N7601 and so on); OLED is used across the S and Pro lines and on the 15X OLED X1503 / M1503.
- VivoBook 15 X1502: 4GB or 8GB DDR4 soldered plus one SO-DIMM slot, a single M.2 2280 NVMe slot, IPS-level Full HD panel, and a 4.5mm barrel charger (45W or 65W, 19V).
- VivoBook 15X OLED M1503: 8GB soldered plus one SO-DIMM slot, one M.2 2280 slot (single SSD only), and a USB-C port that does not support Power Delivery.
- VivoBook S 14 Flip TP3402 / TN3402: 14-inch 16:10 convertible sold with either a WUXGA IPS or a 2.8K 90Hz OLED touchscreen. The Pro 15 OLED K6500 uses LPDDR5 memory, which is a soldered type.

Repairs we carry out on 2022 VivoBook laptops
- Screen replacement
- Charging port and power faults
- Keyboard replacement
- Hinge repairs, a common fault on these
- Motherboard repair
- SSD and memory upgrades
Where memory, storage or charging parts are soldered to the board, a fault there is a board-level repair, not a part swap. That is the work we do. See every year on the VivoBook page.
Data recovery from a 2022 VivoBook
When one of these laptops will not start, the files are usually still there. Most VivoBooks store everything on an M.2 NVMe SSD, which we can take out and read directly when the laptop has failed. Budget E-series and Go models may instead have eMMC storage soldered to the board; with those, the data can only be reached by working on the board itself.
Windows 11 switches on device encryption on many of these laptops without asking. If the drive is encrypted we need the BitLocker recovery key, which is normally saved in your Microsoft account.
| Initial consultation | Free |
| Deleted files on a standard hard drive | £99 + VAT |
| Logical recovery, 1TB to 4TB | £150 to £250 + VAT |
| Physical recovery, single drive | £450 + VAT |
| SSD recovery | £450 to £650 + VAT |
We start with a free consultation and give you a price before any recovery starts. See data recovery and the full price list.
Questions
Do you repair 2022 VivoBook laptops outside London?
Yes. We collect by insured courier from anywhere in the UK and send the laptop back the same way.
My VivoBook is not in the 2022 list. Can you repair it?
Almost certainly. The tables cover the models we see most. Call 020 7394 2521 with the model number from the label underneath.
Can you recover my files if the laptop will not turn on?
In most cases, yes. On most VivoBooks the SSD can be removed and read directly. On E-series and Go models with soldered storage, the board has to be worked on first. The first look is free.
Get a quote
Tell us the model and what is wrong, and we reply with a quote. Bring the laptop to our London workshop at 80 Willow Walk, Unit 1, London SE1 5SY, or have it collected by insured courier from anywhere in the UK. Nothing is done until you have agreed the price.